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Review
Frustratingly poor customer service.
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Review
Very poor customer service. Cannot contact anyone about my policy.
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Review
This is the worst insurance company that I ever had to deal with. Buyer beware.
I have been trying to get my insurance check sent out to me since June 2018 for a policy I canceled. All I have gotten is tons of papers to complete and fax and mail in. I have a stack of the same forms that have been completed at least 5 times. I have copies of them all.
customer service is a joke no one knows what the other one is doing.
I was told at one point that I did not own my own policy that I have paid for 8 years, OMG. as of this date 8/28/2018 I am still waiting on my check which is not much but it is my money.
I have contacted an attorney and have an appointment to seek legal representation.
Trust me I have names, times and countless hours on the telephone trying to get money that belongs to me from this sham and crooked insurance company.
All I can say is do not buy insurance with this company or monumental life.