Travelers Auto Insurance Review (2023)

Embark on secure and reliable car insurance with Travelers, offering rates below the national average and backed by solid financial and claims satisfaction ratings.

UPDATED: Jan 11, 2024Fact Checked

Travis Thompson

Licensed Insurance Agent

Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...

Licensed Insurance Agent

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

UPDATED: Jan 11, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jan 11, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 11, 2024Fact Checked
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Travelers

Average monthly rate for good drivers:

$98

A.M. Best rating:

A++

Complaint level:

Med

Pros

  • Good claims satisfaction
  • Car insurance rates are below the national average
  • Fewer complaints than the national average
  • Offers additional coverages like gap, roadside assistance, and rideshare coverage
  • Provides accident forgiveness and decreasing deductible options
  • Multiple discounts available

Cons

  • Coverage isn’t available in every state
  • Rideshare coverage is only available in Colorado and Illinois
  • Car insurance rates aren’t the lowest available
  • Below-average customer satisfaction scores

Final Verdict: Review of Travelers

Travelers is one of the country’s most well-known auto insurance companies with a trustworthy reputation. However, while the company has high financial ratings and a low complaint ratio, it scores below average in customer satisfaction.

In addition, Travelers car insurance isn’t typically known for being cheap auto insurance, though the company is still below the national average.

Keep reading our Travelers auto insurance review to learn more about the company and determine if it’s right for you.

Travelers is the sixth largest insurer in the country with solid financial and claims satisfaction ratings. Although Travelers car insurance rates are below the national average, they fall in the middle of other top insurers. Drivers will find multiple car insurance coverage options and features to customize their policies. Travelers provides typical car insurance coverage as well as add-ons, such as roadside assistance, rideshare coverage, new car replacement, and gap insurance.

What You Should Know About Travelers Companies, Inc.

Travelers is one of the top auto insurance companies in the United States. The company has been in the insurance business for over 165 years and has a reputation as a leader in the industry.

While Travelers auto insurance rates fall below the national average, it’s not the cheapest insurer out there. In addition, Travelers doesn’t provide insurance in every state, and some of its offerings, like rideshare insurance, have limited availability.

Travelers has strong ratings overall. While financial and claims satisfaction ratings are high, the company comes in below average for customer service.

Travelers is a strong option for drivers looking for multiple coverage options with reasonable rates. However, before choosing Travelers, shop around. Compare coverages, rates, and ratings to determine if Travelers is your best choice.

Which drivers should get Travelers auto insurance?

Drivers looking for below-average car insurance rates from a reputable company might consider Travelers. While Travelers car insurance rates fall in the middle of the top insurers, they are below the national average across the board.

However, auto insurance for high-risk drivers who need SR-22 won’t have the coverage they need with Travelers since the company doesn’t handle SR-22.

Drivers in states where Travelers provides coverage may find the insurer has all of the coverage options needed. Additionally, taking advantage of the various discounts offered by Travelers decreases rates and makes the company more competitive.

What are Travelers’ ratings?

Although low car insurance rates are critical, how a company rates in financial strength, customer satisfaction, claims, and complaints are also significant. You need to know that your insurer is there when you need help.

We’ll dive into Travelers ratings in various categories to help you make an informed decision about whether or not Travelers is right for you.

Travelers Financial Rating

A.M. Best rates companies on financial strength. Travelers received an A++, which shows a superior ability to meet financial obligations. So, if you file a claim, you can be confident that Travelers can afford to pay the claim.

Travelers Customer Satisfaction Rating

The Better Business Bureau (BBB) and J.D. Powers rate companies on how satisfied their customers are with various customer service aspects.

The BBB gave Travelers an A rating, showing that the company responds to customer complaints. However, the customer rating is only 1.1/5, and many complaints seem to center around customer service.

J.D. Power ranks companies based on customer satisfaction. For example, Travelers scored below average in customer satisfaction but ranked average in claims satisfaction.

Travelers Complaint Rating

Unfortunately, all insurance companies receive complaints about customer service or claims. However, while Travelers does receive its share of complaints, it received fewer than the national average.

According to the National Association of Insurance Commissioners, the Travelers complaint index is 0.93, while the industry average is 1.00.

Travelers Companies, Inc. Insurance Coverage Options

Most states require drivers to carry at least the legal minimum car insurance coverage. The exact coverages and limits vary by state. However, coverage is minimal, and limits are very low.

Travelers provides many types of coverage, including:

  • Liability. Liability auto insurance coverage pays for property damage and bodily injuries to others in an accident.
  • Collision. Collision auto insurance covers damages to your vehicle from hitting another car, an object like a tree, and a one-car accident.
  • Comprehensive. Comprehensive auto insurance coverage pays for vehicle damage unrelated to a wreck, including theft, vandalism, and acts of nature like floods.
  • Uninsured/underinsured motorist. This coverage kicks in if a driver hits you with little to no liability coverage.
  • Medical payments (MedPay). MedPay helps cover medical costs, such as doctor visits and prescriptions.
  • Personal injury protection (PIP). Personal injury protection coverage is similar to MedPay and can be used to cover medical expenses. It can also be used for related costs, such as lost wages.

While most states require liability coverage, a few require uninsured/underinsured motorists, medical payments, and personal injury protection.

Minimum coverage or liability coverage is typically required, but it only pays for property damage and bodily injuries to others. Therefore, you and your vehicle aren’t protected.

Full coverage includes the coverage your state requires as well as collision and comprehensive. Collision coverage pays for damages to your vehicle from a wreck, and comprehensive coverage pays for damages unrelated to an accident, such as theft, vandalism, and acts of nature.

While minimum coverage is the cheapest option and allows you to drive legally, it doesn’t provide coverage for your car. So, if you have minimum coverage and hit a tree, you’ll have to pay for your vehicle repairs.

On the other hand, full coverage is more expensive but covers repairs to your vehicle. For example, if you have full coverage and hit a tree, your collision coverage pays for damages.

Travelers Minimum Coverage Rates

Minimum coverage meets state requirements for insurance, but limits are low.

This table shows average Travelers car insurance rates for minimum coverage compared to the national average.

Average Monthly Minimum Coverage Rates for the Top Auto Insurance Companies
Insurance CompanyAverage Minimum
Coverage Rates
Allstate$50
American Family$48
Farmers$56
Geico$24
Liberty Mutual$64
Nationwide$49
Progressive$40
State Farm$34
Travelers$39
Average$45

Travelers car insurance rates for minimum coverage are below the national average and fall in the middle of the top insurers in the U.S.

Travelers Full Coverage Rates

Full coverage auto insurance offers the most protection but comes with the highest rates. Full coverage combines your state’s mandatory coverage with collision and comprehensive. This way, not only are other drivers protected but you and your vehicle are covered also.

Look below to see the average monthly full coverage car insurance rates for Travelers.

Average Monthly Full Coverage Rates for the Top 10 Auto Insurance Companies
Insurance CompanyAverage Full Coverage Rates
Allstate$166
American Family$116
Farmers$140
Geico$82
Liberty Mutual$177
Nationwide$120
Progressive$109
State Farm$91
Travelers$107
USAA$63
Average$123

While full coverage is more expensive than minimum coverage, you’re better protected. Without full coverage, you may wind up with costly repairs you must pay for yourself.

For example, let’s say you lose control on a slippery road and hit a tree. Your repairs cost $10,000. If you have full coverage, you only pay your deductible. However, if you have minimum coverage, you’re responsible for the entire cost of repairs.

What additional auto insurance coverage does Travelers offer?

Travelers offers drivers many add-on coverage options and features to customize their car insurance policy. Every driver has different needs and can pick the types of coverage they need while skipping others.

Other car insurance coverage and features offered by Travelers include:

  • Gap coverage. Gap insurance coverage pays the difference between what you owe on your vehicle and its worth if the car is totaled. Most lenders require gap coverage.
  • Accident forgiveness. Drivers can add this coverage if they have a good driving record. The first minor accident on the policy doesn’t raise rates.
  • New car replacement. Your car is replaced with the same make and model if yours is totaled within the first five years, minus the deductible.
  • Rideshare coverage. Rideshare drivers in Colorado and Illinois can add this coverage since their personal policy doesn’t cover driving for a rideshare company.
  • Non-owner insurance. Drivers who need car insurance but don’t own a vehicle may qualify for non-owner insurance.

Accident forgiveness is part of the Responsible Driver Plan. The plan allows your first at-fault accident to be forgiven and not increase your rates. In addition, minor violations may be forgiven.

Keep in mind that each additional coverage raises your rates. So, while most add-ons have minimal costs, they increase your overall rates.

What auto insurance services and features does Travelers offer?

Besides car insurance coverage, Travelers provides various services and benefits for drivers.

Travelers also offers:

  • Roadside assistance. This coverage provides help if you have car trouble. Roadside assistance services include towing, jump starts, fuel delivery, tire changes, and locksmith service.
  • Decreasing deductible. Earn a $50 deductible credit for every six months you’re accident and violation-free up to $500.
  • Mobile app. Drivers may access their policies, download insurance cards, pay bills, and file and track a claim.

While the mobile app is free for Travelers customers, there is a charge for roadside assistance. In addition, Decreasing Deductible is part of the Premier Responsible Driver Plan, and there may be a cost to enroll.

What other insurance does Travelers offer?

While Travelers offers abundant car insurance options, the company provides other insurance products that drivers can bundle.

Other insurance products offered by Travelers include:

  • Home
  • Renters
  • Condo
  • Boat and yacht
  • Motorcycle
  • Flood
  • Pet
  • Travel
  • Commercial
  • Business property

Since Travelers provides various insurance products, drivers may find the insurer meets all their needs.

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Travelers Companies, Inc. Insurance Rates Breakdown

Driver ProfileTravelersNational Average
Clean Record$75$119
1+ Ticket$117$147
1+ Accident$142$173
DUI$150$209
Poor Credit$129$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver


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Many factors affect Travelers car insurance rates, such as your age, driving record, coverage, and credit score. On average, car insurance rates from Travelers fall in the middle of the top companies. Additionally, Travelers rates are below the national average as well.

However, rates vary significantly by the driver since personal factors also vary. Keep reading as we dive into average rates based on factors that have the greatest impact on your car insurance. Learn more about why auto insurance can be high.

Travelers Auto Insurance Rates by State

Where you live significantly impacts car insurance rates. Each state creates its rules and coverage requirements, which affect your rates.

This table shows the average monthly car insurance rates in each state.

Average Monthly Auto Insurance Rates by State
StatesAverage Monthly Liability RatesAverage Monthly Collision RatesAverage Monthly Comprehensive RatesAverage Monthly Full Coverage Rates
Alabama$37$28$14$79
Alaska$47$31$12$90
Arizona$48$25$16$89
Arkansas$36$29$17$82
California$45$36$8$88
Colorado$49$25$17$91
Connecticut$59$32$11$102
Delaware$69$28$11$107
District of Columbia$58$41$19$118
Florida$76$26$11$113
Georgia$55$30$14$98
Hawaii$39$27$9$75
Idaho$32$20$10$62
Illinois$40$27$11$77
Indiana$34$22$11$67
Iowa$27$19$16$62
Kansas$32$23$21$76
Kentucky$47$24$12$83
Louisiana$73$37$19$128
Maine$30$23$9$62
Maryland$55$31$13$100
Massachusetts$52$34$12$98
Michigan$72$37$13$121
Minnesota$39$20$16$76
Mississippi$41$29$18$88
Missouri$38$24$16$79
Montana$34$23$21$77
Nebraska$33$21$20$74
Nevada$64$27$10$100
New Hampshire$35$26$9$70
New Jersey$76$33$11$119
New Mexico$44$24$15$84
New York$71$34$15$120
North Carolina$31$26$11$67
North Dakota$25$22$20$67
Ohio$35$24$10$69
Oklahoma$40$27$20$88
Oregon$53$20$8$81
Pennsylvania$43$29$13$85
Rhode Island$68$36$11$116
South Carolina$50$24$16$89
South Dakota$26$19$24$69
Tennessee$37$27$13$77
Texas$49$33$19$101
Utah$45$23$10$78
Vermont$30$26$11$68
Virginia$38$25$12$74
Washington$53$24$9$86
West Virginia$43$28$18$88
Wisconsin$33$20$12$65
Wyoming$29$24$23$75
National Average$48$29$13$90

Michigan has the highest Travelers average car insurance rates, and Maine has the cheapest average rates.

Travelers Auto Insurance Rates for Teens

It’s no secret that teen drivers face some of the highest car insurance rates out there. Since new drivers lack experience behind the wheel and are more likely to be in accidents, insurers charge higher rates.

This table shows the average monthly Travelers car insurance rates for teens compared to the national average.

Average Monthly Full Coverage Teenage Auto Insurance Rates by Gender
Insurance Company16-Year-Old Male With a Clean Record16-Year-Old Female With a Clean Record18-Year-Old Male with a Clean Record18-Year-Old Female with a Clean Record
Allstate$637.83$608.25$518.58$448.42
American Family$480.08$390.17$390.33$287.67
Farmers$741.75$777.50$603.17$573.25
Geico$311.92$297.75$253.58$219.58
Liberty Mutual$778.25$716$632.75$527.92
Nationwide$476.17$410.50$387.17$302.67
Progressive$813.83$801.42$661.75$590.83
State Farm$349.25$310.83$284$229.17
Travelers$896.83$708.83$729.17$522.58
National Average$609.58$557.92$495.58$411.33

Travelers rates are the highest for 16-year-old drivers, but rates don’t decrease very much for 18-year-olds.

In addition, males pay higher rates than females since they are statistically more likely to take risks and be in accidents. Teen males pay almost $200 a month more than their female counterparts with Travelers car insurance.

Travelers Auto Insurance Rates for Young Adults

Young adults pay less than teens for car insurance, but rates are still high. Once a driver turns 25, their car insurance rates start to decrease.

This table shows the average monthly Travelers car insurance rates for young adults compared to the national average.

Average Monthly Auto Insurance Rates by Age and by Company
Companies25-Year-Old Female25-Year-Old Male17-Year-Old Female17-Year-Old Male
Allstate$219.51$220.97$678.65$733.87
Farmers$172.13$179.75$810.38$773.12
Geico$108.35$111.96$259.76$385.52
Liberty Mutual$279.38$296.29$544.95$882.56
Nationwide$170.12$216.52$304.87$452.46
Progressive$192.71$187.71$527.40$587.72
State Farm$181.32$192.87$497.40$641.39
Travelers$247.44$255.98$558.84$664.92
USAA$162.66$179.06$520.49$617.89

As you can see, Travelers car insurance rates for 25-year-old drivers are a fraction of rates for teens. However, males still pay more than females.

Travelers Auto Insurance Rates for Adults

Travelers car insurance rates for adults are slightly cheaper than rates for 25-year-old drivers and are below the national average.

Fortunately, as drivers age, car insurance rates decrease.

Travelers Auto Insurance Rates for Senior Drivers

Senior drivers see the lowest car insurance rates since insurers expect decades of driving experience to lessen the chance of accidents.

This table shows the average monthly Travelers car insurance rates for drivers aged 55 and older compared to the national average.

Average Monthly Full Coverage Senior Auto Insurance Rates by Gender
Insurance Company60-Year-Old Male With a Clean Record60-Year-Old Female With a Clean Record65-Year-Old Male With a Clean Record65-Year-Old Female With a Clean Record
Allstate$153.92$149.75$156.50$158.33
American Family$99.17$97.92$107.58$106.33
Farmers$122.83$115.25$130.08$130.67
Geico$74.33$72.67$78.42$78.17
Liberty Mutual$157.50$146.50$168.50$165.92
Nationwide$104.42$99.08$112.25$110.58
Progressive$95.25$92.08$102.83$109.33
State Farm$76$76$84.17$84.17
Travelers$88.75$87.67$95.42$94.17
National Average$108$104.08$115.08$115.25

While 60-year-old drivers see the lowest average Travelers car insurance rates, those rates increase at age 65. This is because older drivers may have health concerns and slower reaction times, which can lead to more accidents.

How does your driving record affect Travelers auto insurance rates?

One of the most significant factors impacting car insurance rates is your driving record. It indicates whether you will likely cost the insurer money by filing claims. Drivers with accidents, tickets, and DUIs are more likely to file a claim. As a result, they tend to receive higher rates.

High-risk drivers with multiple infractions on their driving records see the highest rates. Additionally, drivers that need to file an SR-22 won’t be able to keep Travelers car insurance since the company doesn’t offer SR-22.

Travelers Auto Insurance Rates After an Accident

An at-fault accident causes your Travelers car insurance rates to increase. However, rates are still below the national average.

Take a look at this table to see how much one accident impacts Travelers auto insurance compared to the national average.

Average Monthly Auto Insurance Rates for Drivers with One Accident
CompanyAverage Rates with Clean RecordAverage Rates with 1 Accident
Allstate$318.33$415.64
American Family$224.47$310.23
Farmers$288.38$376.56
Geico$178.83$266.06
Liberty Mutual$397.86$517.07
Nationwide$228.85$283.08
Progressive$282.76$398.09
State Farm$235.10$283
Travelers$287.31$357.48
USAA$161.14$209.69

Travelers offers accident forgiveness for your first at-fault accident. However, you have to add the feature at a cost. So, expect your rates to increase after an accident if you haven’t added the feature to your policy.

Depending on your state, an accident could increase your Travelers car insurance rates for three to five years. Find out how long an accident stays on your driving record.

Travelers Auto Insurance Rates After a Speeding Ticket

Although it’s tempting to hit the gas a little harder when you’re late, one speeding ticket also raises your Travelers car insurance rates. Unlike some insurers, Traveler’s doesn’t overlook your first ticket.

This table shows how one speeding ticket impacts your average monthly Travelers car insurance.

Average Monthly Auto Insurance Rates with One Speeding Ticket
CompanyAverage Rates with Clean RecordAverage Rates with 1 Speeding Violation
Allstate$318.33$373.63
American Family$224.47$252.15
Farmers$288.38$339.92
Geico$178.83$220.45
Liberty Mutual$397.86$475.11
Nationwide$228.85$259.47
Progressive$282.76$333.52
State Farm$235.10$265.50
Travelers$287.31$355.07
USAA$161.14$182.77

Although a speeding ticket doesn’t raise your rates as much as an accident, Travelers still increases rates. However, the company’s rates remain lower than the national average.

Travelers Auto Insurance Rates After a DUI

Driving under the influence (DUI) leads to expensive fines, possible jail time, and much higher car insurance rates. Find out what a DUI is here.

This table shows how a DUI impacts your monthly Travelers car insurance rates.

Average Monthly Auto Insurance Rates with One DUI
CompanyAverage Monthly Rates with Clean RecordAverage Monthly Rates with 1 DUI
Allstate$318.33$521.73
American Family$224.47$360.85
Farmers$288.38$393.23
Geico$178.83$406.32
Liberty Mutual$397.86$634.46
Nationwide$228.85$378.60
Progressive$282.76$330.80
State Farm$235.10$303.07
Travelers$287.31$478.45
USAA$161.14$292.17

Travelers car insurance rates double with a DUI compared to a clean driving record. However, rates are similar to the national average.

How long does a DUI stay on your driving record? While it varies by state, a DUI can remain on your driving record for up to 10 years. So, you could pay significantly higher Travelers car insurance rates for a decade.

Does your credit score affect Travelers auto insurance rates?

Many drivers don’t know that their credit score impacts car insurance rates. Insurers believe that drivers with a high credit score are less likely to file claims and are more willing to pay out of pocket for vehicle damages.

This table compares average monthly Travelers car insurance rates with bad credit to the national average.

Average Monthly Full Coverage Auto Insurance Rates by Credit Rating
Insurance CompanyRates with Poor CreditRates with Fair CreditRates with Good Credit
Allstate$295.92$196.83$166.08
American Family$202.67$136.25$115.50
Farmers$269.42$160.50$139.50
Geico$148.42$99.75$82
Liberty Mutual$354.67$226$176.67
Nationwide$165.67$132.92$120.42
Progressive$205.92$137.92$109.17
State Farm$199.83$117.58$90.92
Travelers$193.58$127.83$107.25
USAA$128.75$75.83$62.75
Average$226.25$148.42$123.08

Although the rate increase for bad credit isn’t as significant as a ding on your driving record, rates are above the national average.

Remember that some states, like California, don’t allow insurers to use credit information to calculate rates. However, most states do allow the practice.

Travelers Companies, Inc. Discounts Available

DiscountsTravelers
Anti Theft10%
Good Student18%
Low Mileage13%
Paperless10%
Safe Driver20%
Senior Driver13%

Travelers offers a variety of car insurance discounts to help drivers lower rates. Savings are based on the driver, policy, and vehicle.

Drivers typically qualify for more than one discount and may bundle them for the most significant savings. For example, a driver may be eligible for safe driver, multi-car, and safety feature discounts.

In addition, not all discounts apply to your entire policy. An anti-theft discount, for example, only applies to your comprehensive insurance.

Does Travelers offer usage-based insurance?

Travelers IntelliDrive uses telematics in the app to monitor driving habits for 90 days. Safe drivers can earn up to a 30% discount on their car insurance. However, risky driving may lead to higher car insurance rates.

IntelliDrive runs in the background on your phone and monitors braking, speed, time of day you drive, and phone usage. Drivers who don’t drive late at night, speed, or use their phones while behind the wheel save the most money.

The Travelers IntelliDrive received a 4.2/5 rating in the Google Play Store and a 4.6/5 rating in the Apple App Store. While most reviews were positive, others stated the app was too sensitive or didn’t record the drive accurately.

Since Travelers may raise your car insurance rates if you score poorly, only drivers confident in their safe driving skills should try it.

How Travelers Companies, Inc. Ranks Among Providers

Although Travelers auto insurance rates are low, it’s important to know how the insurer compares to other top insurance companies. To find the best insurer for you, compare coverages, rates, discounts, and ratings.

Keep reading as we compare Travelers to other top insurance companies to help you make an informed decision regarding your car insurance needs. But remember, many factors affect car insurance rates, so they vary widely.

Average Monthly Auto Insurance Rates by Company

Although Travelers is one of the top insurance companies in the U.S., it’s not the cheapest. In fact, Travelers rates fall in about the middle of the pack.

Although USAA is the cheapest insurer, it only provides coverage for military members and their families. The average cheapest insurer that offers coverage to all drivers is Geico. USAA, Geico, and State Farm are all cheaper on average than Travelers.

Travelers vs. Allstate

Allstate and Travelers have similar financial and BBB ratings. However, Allstate rates higher in customer satisfaction.

On the other hand, Travelers average rates are significantly lower than Allstate’s. For example, Travelers full coverage rates average $228 a month, and Allstate rates average $252 a month.

Check out our Allstate auto insurance review for more information.

Travelers vs. Progressive

Progressive also has similar financial and BBB ratings to Travelers. However, Progressive rates higher in customer satisfaction.

Travelers average car insurance rates are lower than Progressive rates. For example, while Travelers rates average $228 a month, Progressive rates average slightly higher at $236 monthly.

Travelers vs. State Farm

State Farm is the largest insurance company in the U.S. and has very high financial and customer service ratings. In addition, it rates higher than Travelers in customer satisfaction.

State Farm car insurance rates are also significantly lower than Travelers rates. State Farm averages just $130 monthly for full coverage, while Travelers averages $228.

You can visit our State Farm auto insurance review for more information.

Travelers Auto Insurance: The Bottom Line

Travelers is the sixth largest insurer in the country with solid financial and claims satisfaction ratings. Although Travelers car insurance rates are below the national average, they fall in the middle of other top insurers.

Drivers will find multiple car insurance coverage options and features to customize their policies. Travelers provides typical car insurance coverage as well as add-ons, such as roadside assistance, rideshare coverage, new car replacement, and gap insurance.

Travelers also provides numerous discounts to lower car insurance rates. For example, drivers can take advantage of the IntelliDrive program, which offers a 30% discount for safe driving habits. But, unfortunately, Travelers may raise your car insurance rates for unsafe driving.

While Travelers is a good choice for many drivers, coverage isn’t available everywhere. Additionally, drivers may find lower rates and more coverage with other insurers.

Frequently Asked Questions

What sets Travelers apart as a car insurance provider?

Travelers stands out with its position as the sixth-largest insurer in the U.S., accompanied by solid financial and claims satisfaction ratings. The company offers car insurance rates below the national average, providing a balance of affordability and reliability.

Does Travelers cater to drivers with diverse coverage needs?

Yes, Travelers offers a range of coverage options, making it suitable for drivers seeking multiple coverage choices. From basic liability to comprehensive coverage, Travelers allows drivers to customize their policies based on individual needs and preferences.

How does Travelers handle customer satisfaction and complaints?

Travelers maintains high financial ratings and a low complaint ratio, as reported by the National Association of Insurance Commissioners. While the company excels in financial and claims satisfaction, it scores below average in overall customer satisfaction, indicating areas for improvement.

Is Travelers a cost-effective choice for car insurance?

Travelers positions itself as a cost-effective option, with car insurance rates below the national average. However, it’s essential for drivers to shop around, compare coverages, rates, and ratings to ensure Travelers aligns with their specific needs and budget.

Does Travelers provide additional services and benefits beyond insurance coverage?

In addition to comprehensive coverage options, Travelers offers various services and benefits for drivers. These include features like roadside assistance, rideshare coverage, new car replacement, and gap insurance, enhancing the overall value for policyholders.

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Travis Thompson

Licensed Insurance Agent

Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...

Licensed Insurance Agent

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

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Reviews
for Travelers Companies, Inc.

4.07 (1,731 reviews)
4
January 8, 2021

Leopard

Fast reply

They have good customer service fast and quick they reimburse me quick they come to the site quick they nice and friendly and reply email quick and fast
1
December 15, 2020

franbrown11

HORRIBLE

BY FAR THE WORST COMPANY I HAVE EVER WORKED WITH. I was yelled at and hung up on by our agent. I was told to stop asking questions because it was making things take longer. I was told I was being argumentative instead of anyone actually listening to my questions. I was hung up on for asking to speak to a supervisor. I was given different information every single time I spoke with someone. As someone who has been in customer service for over 14 ye...
BY FAR THE WORST COMPANY I HAVE EVER WORKED WITH. I was yelled at and hung up on by our agent. I was told to stop asking questions because it was making things take longer. I was told I was being argumentative instead of anyone actually listening to my questions. I was hung up on for asking to speak to a supervisor. I was given different information every single time I spoke with someone. As someone who has been in customer service for over 14 years, I have never seen customer treated as poorly as I was throughout this experience. Nasty, mean people that could care less about their customers. The first thing the tow company and the auto body shop asked was if I was ok after my accident. Travelers never asked anything like that. Instead, they blamed and shamed me.
4
October 17, 2020

biskutt

Increasing price for no obvious reason

I never had any problems with the coverage, but the price kept going up and up even as my car got older, and I had no tickets or accidents. I changed companies and got the same coverage for a lot less.
4
October 14, 2020

CarterKing2020

Bill

Great company, always there when you need them. I just don't like that sometimes your bill goes up when you have a wreck.
5
October 14, 2020

BW2345

Affordable, easy to manage, and great customer service

Travelers makes managing insurance products easily. With an easy to use mobile app, friendly customer service, and affordable auto insurance, I would highly recommend them for all your insurance needs.
5
October 10, 2020

Rustysgirl

Fast service

Had a broken windshield from a truck throwing up a rock on the interstate; they responded and sent someone immediately with no hassle
5
October 9, 2020

Christinewashere

Best option

Great company! I am lucky to have found this company. They have been doing good job and helping me with my insurance. Keep it up!
5
October 9, 2020

SPR5036

Good Car Claim

Had an automobile claim two months ago. The service agent was helpful on getting a windshield replaced fast.
5
October 8, 2020

GQ

Great Value

Travelers has been a great company. Great customer service and fair prices. I like that I can bundle my homeowners, auto and umbrella policies to get a discount.
4
October 8, 2020

ShawnTaylor

"Travelers" is a great insurance company

"Travelers" is a great insurance company. I feel lucky to be their customer. They really care about their customers. They offers great deals and services. They are also helping community.
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