Travelers Casualty and Surety Company of America: Customer Ratings & Reviews [2024]

Navigate the realm of insurance confidently with Travelers Casualty and Surety Company of America, offering comprehensive coverage.

UPDATED: Jan 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 26, 2024Fact Checked

Brad Larson

Licensed Insurance Agent

Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...

Licensed Insurance Agent

Kalyn Johnson

Insurance Claims Support & Sr. Adjuster

Kalyn grew up in an insurance family with a grandfather, aunt, and uncle leading successful careers as insurance agents. She soon found she has similar interests and followed in their footsteps. After spending about ten years working in the insurance industry as both an appraiser dispatcher and a senior property claims adjuster, she decided to combine her years of insurance experience with another...

Insurance Claims Support & Sr. Adjuster

UPDATED: Jan 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jan 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 26, 2024Fact Checked
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Travelers Casualty and Surety Company of America

Average monthly rate for homeowners:

$107

A.M. Best rating:

A++

Complaint level:

Low

Pros

  • Offers a wide range of insurance products and services
  • Discounts available to help customers save money on premiums
  • Fast claims processing and helpful customer service

Cons

  • Rates can be higher than some competitors
  • Limited availability in certain regions
  • Some customers have reported issues with billing and payment processing, though this is not a widespread issue
  • Limited digital experience compared to some other insurance companies, with less robust online tools and resources for customers.

Final Verdict: Review of Travelers Casualty and Surety Company of America

Travelers Casualty and Surety Company of America is a leading insurance provider that offers a wide range of insurance products and services to customers across the United States. With an A++ rating from A.M. Best, Travelers is known for its high-quality coverage and helpful customer service.

The company’s history and mission reflect a commitment to providing reliable, affordable insurance to its customers, with a focus on innovation and technology. Travelers offers a variety of insurance products, including auto, home, and business insurance, with discounts available to help customers save money on premiums.

While rates can be higher than some competitors, the company’s low complaint level and fast claims processing make it a popular choice for customers seeking dependable coverage and peace of mind.

Are you in need of insurance coverage for your business or personal life? Look no further than Travelers Casualty and Surety Company of America. With over 160 years of experience, Travelers is a trusted name in the insurance industry, offering a wide range of products and services for customers across the United States. Here are just a few of the types of insurance that Travelers can provide:
  • Property insurance
  • Liability insurance
  • Auto insurance
  • Workers' compensation insurance

What You Should Know About Travelers Companies, Inc.

  • Company contact information: Travelers Casualty and Surety Company of America can be contacted at 1-866-336-2077. Customers can also visit the company’s website to access online resources and contact forms.
  • Related parent or child companies: Travelers Casualty and Surety Company of America is a subsidiary of The Travelers Companies, Inc., a leading provider of property and casualty insurance.
  • Financial ratings: Travelers Casualty and Surety Company of America has an A++ rating from A.M. Best, indicating a strong financial position and a high level of stability and reliability.
  • Customer service ratings: Travelers Casualty and Surety Company of America has a reputation for helpful, responsive customer service, with a low complaint level and fast claims processing.
  • Claims information: Travelers Casualty and Surety Company of America offers a streamlined claims process, with customers able to file claims online or over the phone. The company’s claims team works quickly to process claims and provide support to customers throughout the claims process.
  • Company apps: Travelers Casualty and Surety Company of America offers a mobile app for customers, available for download on both iOS and Android devices. The app allows customers to manage their policies, file claims, and access other important resources on the go.

Travelers Companies, Inc. Insurance Coverage Options

Travelers Casualty and Surety Company of America offers a range of insurance products and coverage options to meet the needs of customers across the United States. These include:

  • Auto insurance: Travelers offers a variety of coverage options for cars, trucks, and other vehicles, including liability, collision, and comprehensive coverage.
  • Home insurance: Travelers’ home insurance policies cover damage to homes and personal property, as well as liability for injuries or damages sustained on the property.
  • Business insurance: Travelers offers a range of coverage options for businesses of all sizes, including general liability, property, and workers’ compensation insurance.
  • Renters insurance: Travelers’ renters insurance policies cover personal property and liability for renters living in apartments, condos, and other rental properties.
  • Condo insurance: Travelers offers specialized coverage options for condo owners, including protection for personal property, liability, and damages to the unit itself.These coverage options are designed to provide customers with comprehensive protection and peace of mind, whether they are protecting their personal vehicles, homes, or businesses.

Read more:

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Travelers Companies, Inc. Insurance Rates Breakdown

Driver ProfileTravelersNational Average
Clean Record$79$119
1+ Ticket$125$147
1+ Accident$150$173
DUI$180$209
Poor Credit$136$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver


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Travelers Companies, Inc. Discounts Available

DiscountsTravelers
Anti Theft11%
Good Student19%
Low Mileage15%
Paperless12%
Safe Driver23%
Senior Driver16%

Travelers Casualty and Surety Company of America offers a range of discounts to help customers save money on their insurance premiums. These include:

  • Multi-policy discount: Customers who bundle multiple insurance policies with Travelers can save up to 15% on their premiums.
  • Safe driver discount: Customers with a clean driving record can save up to 23% on their auto insurance premiums.
  • Hybrid/electric vehicle discount: Customers who drive hybrid or electric vehicles can save up to 10% on their auto insurance premiums.
  • Homeownership discount: Homeowners who also have an insurance policy with Travelers can save up to 5% on their home insurance premiums.
  • Early quote discount: Customers who request a quote from Travelers at least a week before their current policy expires can save up to 10% on their premiums.These discounts can help customers save significant amounts on their insurance premiums, making Travelers an attractive option for those looking for affordable coverage.

How Travelers Companies, Inc. Ranks Among Providers

Travelers Casualty and Surety Company of America operates in a highly competitive market, with many other insurance companies offering similar products and services. Some of the company’s main competitors include:

  • State Farm: State Farm is one of the largest insurance companies in the United States, offering a wide range of coverage options for auto, home, and business insurance.
  • Allstate: Allstate is another major insurance company, offering a variety of insurance products and coverage options, as well as financial services and retirement planning.
  • Geico: Geico is known for its affordable auto insurance rates, and also offers coverage for homeowners, renters, and businesses.
  • Progressive: Progressive is another popular insurance company that offers a variety of coverage options for auto, home, and business insurance, as well as specialized coverage for things like boats and motorcycles.
  • Liberty Mutual: Liberty Mutual offers a range of insurance products and coverage options, including auto, home, and business insurance, as well as specialized coverage for things like pet insurance.

These companies are all well-established players in the insurance industry, and offer similar products and services to Travelers. Customers looking for insurance coverage should carefully compare the offerings and prices of these and other companies before making a decision.

Read More: American Surety Company Review

Frequently Asked Questions

What insurance products does Travelers Casualty and Surety Company of America offer?

Travelers Casualty and Surety Company of America provides a diverse range of insurance products, including auto, home, and business insurance, offering customers a comprehensive suite of coverage options.

How does Travelers Casualty and Surety Company of America ensure the security of personal information?

The company secure customer data, ensuring a high level of protection for sensitive information throughout the insurance process.

What is the A.M. Best rating for Travelers Casualty and Surety Company of America?

Travelers Casualty and Surety Company of America holds an A++ rating from A.M. Best, signifying a strong financial position, stability, and reliability.

How does Travelers handle the claims process, and what is the customer service reputation?

Travelers is known for its helpful and responsive customer service, with a streamlined claims process that allows customers to file claims online or over the phone. The company has a low complaint level and a reputation for fast claims processing.

Are there discounts available with Travelers Casualty and Surety Company of America?

Yes, Travelers offers discounts to help customers save on premiums. It’s advisable to explore these discounts when comparing quotes to maximize potential savings on insurance coverage.

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Brad Larson

Licensed Insurance Agent

Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...

Licensed Insurance Agent

Kalyn Johnson

Insurance Claims Support & Sr. Adjuster

Kalyn grew up in an insurance family with a grandfather, aunt, and uncle leading successful careers as insurance agents. She soon found she has similar interests and followed in their footsteps. After spending about ten years working in the insurance industry as both an appraiser dispatcher and a senior property claims adjuster, she decided to combine her years of insurance experience with another...

Insurance Claims Support & Sr. Adjuster

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Travelers Companies, Inc.

4.07 (1,731 reviews)
4
January 8, 2021

Leopard

Fast reply

They have good customer service fast and quick they reimburse me quick they come to the site quick they nice and friendly and reply email quick and fast
1
December 15, 2020

franbrown11

HORRIBLE

BY FAR THE WORST COMPANY I HAVE EVER WORKED WITH. I was yelled at and hung up on by our agent. I was told to stop asking questions because it was making things take longer. I was told I was being argumentative instead of anyone actually listening to my questions. I was hung up on for asking to speak to a supervisor. I was given different information every single time I spoke with someone. As someone who has been in customer service for over 14 ye...
BY FAR THE WORST COMPANY I HAVE EVER WORKED WITH. I was yelled at and hung up on by our agent. I was told to stop asking questions because it was making things take longer. I was told I was being argumentative instead of anyone actually listening to my questions. I was hung up on for asking to speak to a supervisor. I was given different information every single time I spoke with someone. As someone who has been in customer service for over 14 years, I have never seen customer treated as poorly as I was throughout this experience. Nasty, mean people that could care less about their customers. The first thing the tow company and the auto body shop asked was if I was ok after my accident. Travelers never asked anything like that. Instead, they blamed and shamed me.
4
October 17, 2020

biskutt

Increasing price for no obvious reason

I never had any problems with the coverage, but the price kept going up and up even as my car got older, and I had no tickets or accidents. I changed companies and got the same coverage for a lot less.
4
October 14, 2020

CarterKing2020

Bill

Great company, always there when you need them. I just don't like that sometimes your bill goes up when you have a wreck.
5
October 14, 2020

BW2345

Affordable, easy to manage, and great customer service

Travelers makes managing insurance products easily. With an easy to use mobile app, friendly customer service, and affordable auto insurance, I would highly recommend them for all your insurance needs.
5
October 10, 2020

Rustysgirl

Fast service

Had a broken windshield from a truck throwing up a rock on the interstate; they responded and sent someone immediately with no hassle
5
October 9, 2020

Christinewashere

Best option

Great company! I am lucky to have found this company. They have been doing good job and helping me with my insurance. Keep it up!
5
October 9, 2020

SPR5036

Good Car Claim

Had an automobile claim two months ago. The service agent was helpful on getting a windshield replaced fast.
5
October 8, 2020

GQ

Great Value

Travelers has been a great company. Great customer service and fair prices. I like that I can bundle my homeowners, auto and umbrella policies to get a discount.
4
October 8, 2020

ShawnTaylor

"Travelers" is a great insurance company

"Travelers" is a great insurance company. I feel lucky to be their customer. They really care about their customers. They offers great deals and services. They are also helping community.
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