Travelers Property Casualty Company of America Review (2024)

Travelers Property Casualty Company of America stands as a stalwart in the insurance landscape, renowned for its A++ A.M. Best rating and commitment to offering a diverse range of coverage options, combining competitive rates with a rich historical legacy dating back to the 19th century.

UPDATED: Jun 14, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Jun 14, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jun 14, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jun 14, 2024Fact Checked
4.1
insuranceproviders.com

Free Car Insurance Comparison

Compare Quotes From Top Companies and Save

secured lock Secured with SHA-256 Encryption

Travelers Property Casualty Company of America

Average Monthly Rate For Good Drivers

$99

A.M. Best Rating:

A++

Complaint Level:

Low

Pros

  • Extensive range of insurance options.
  • Strong financial stability.
  • Customizable policies to suit individual needs.
  • Nationwide availability.
  • Reputation for excellent customer service.

Cons

  • Rates may not be the absolute cheapest.
  • Specialized insurance may come at a higher cost.
  • Some policyholders may find the application process lengthy.

Travelers Property Casualty Company of America, renowned for its A++ A.M. Best rating and low complaint level, stands as a stalwart in the insurance landscape. Offering a diverse range of coverage options, from property and auto insurance to specialized and liability coverage, Travelers caters to the individualized needs of its customers.

This insurance giant, with a rich history dating back to the 19th century, combines financial strength with excellent customer service and an array of discounts to provide peace of mind to policyholders nationwide. Competitive pricing and a commitment to serving both personal and business insurance needs, a trusted choice in the ever-competitive insurance market.

Travelers Companies, Inc. Insurance Coverage Options

When it comes to protecting your assets and well-being, Travelers Property Casualty Company of America offers a diverse range of coverage options to meet your needs. From safeguarding your home to insuring your vehicle and more, Travelers has you covered.

Property Insurance

  • Homeowners Insurance
  • Condo Insurance
  • Renters Insurance
  • Landlord Insurance

Auto Insurance

  • Liability Coverage
  • Collision Coverage
  • Comprehensive Coverage
  • Personal Injury Protection
  • Uninsured/Underinsured Motorist Coverage

Liability Insurance

  • Personal Liability Insurance
  • Business Liability Insurance
  • Professional Liability Insurance
  • Umbrella Insurance

Specialized Insurance

  • Cyber Insurance
  • Identity Theft Insurance
  • Jewelry and Valuable Items Insurance
  • Wedding and Events Insurance
  • Flood Insurance

Travelers Property Casualty Company of America offers a wide array of coverage options designed to provide you with peace of mind and financial security. Whether you’re protecting your home, car, business, or personal assets, Travelers’ customizable policies ensure that you have the coverage you need when you need it.

Read more: Travelers Specialty Insurance Company Review

Compare Insurance Providers Rates to Save Up to 75%

secured lock Secured with SHA-256 Encryption

Travelers Companies, Inc. Insurance Rates Breakdown

Driver ProfileTri-StateNational Average
Clean Record$83$119
1+ Ticket$125$147
1+ Accident$167$173
DUI$190$209
Poor Credit$143$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

Compare RatesStart Now →

Read more: Tri-State Insurance Company of Minnesota: Customer Ratings & Reviews

Travelers Companies, Inc. Discounts Available

Driver ProfileTravelers PropertyNational Average
Clean Record$42$119
1+ Ticket$54$147
1+ Accident$88$173
DUI$117$209
Poor Credit$72$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

Compare RatesStart Now →

Travelers Property Casualty Company of America provides various discounts to help policyholders save on their insurance premiums. Here’s a list of some of the discounts offered by the company:

  • Multi-Policy Discount: Save when you bundle multiple insurance policies with Travelers, such as home and auto insurance.
  • Safe Driver Discount: Enjoy lower rates if you have a clean driving record without accidents or violations.
  • Continuous Insurance Discount: Receive a discount for maintaining continuous coverage without lapses.
  • Homeownership Discount: If you own a home, you may qualify for additional savings on your auto insurance.
  • Multi-Car Discount: Insure multiple vehicles with Travelers, and you can lower your premium.
  • Good Student Discount: Students with good grades may be eligible for reduced rates on their auto insurance.
  • Driver Training Discount: Completing a recognized driver training course, especially for young drivers, can lead to discounts.
  • Safety Features Discount: If your vehicle is equipped with safety features like anti-lock brakes or anti-theft devices, you may save on your premium.
  • Hybrid/Electric Vehicle Discount: Travelers offer discounts to environmentally-conscious drivers who own hybrid or electric vehicles.
  • Early Quote Discount: Get rewarded for obtaining a quote from Travelers before your current policy expires.
  • Paperless Billing Discount: Opt for electronic billing and policy documents to receive a discount.
  • Payment Discounts: Save by choosing a preferred payment method, such as paying your premium in full or setting up automatic payments.

The eligibility for these discounts may vary depending on your location and specific policy details. To get precise information about available discounts and how they apply to your situation, it’s advisable to contact Travelers directly or visit their official website.

How Travelers Companies, Inc. Ranks Among Providers

Travelers Property Casualty Company of America operates in a highly competitive insurance industry. Its main competitors are other well-established insurance companies that offer similar types of coverage and have a significant market presence. Here are some of Travelers’ main competitors:

  • State Farm: State Farm is one of the largest insurance providers in the United States and offers a wide range of insurance products, including auto, home, and life insurance. They have a massive customer base and a strong network of agents.
  • Geico: Known for its extensive advertising campaigns, Geico specializes in auto insurance but also offers other insurance products. They are recognized for competitive pricing and online service.
  • Progressive: Progressive is another major player in the auto insurance market. They are known for their innovative approach, including the use of telematics devices to offer personalized rates based on driving behavior.
  • Allstate: Allstate offers a variety of insurance products, including auto, home, and life insurance. They are known for their extensive agent network and comprehensive coverage options.
  • Liberty Mutual: Liberty Mutual is a global insurer offering a wide range of insurance products and services. They have a strong presence in both personal and commercial insurance markets.
  • Nationwide: Nationwide is known for its insurance and financial services. They provide auto, home, and pet insurance, among other products, with a focus on customer service and member benefits.
  • Farmers: Farmers Insurance offers a range of insurance products, including auto, home, and business insurance. They are known for their local agents and personalized service.
  • USAA: While primarily serving military members and their families, USAA is a notable competitor in the insurance industry. They offer a wide array of insurance and financial services.
  • AIG: American International Group is a global insurance giant that provides various insurance products, including property, casualty, and life insurance, as well as financial services.
  • Chubb: Chubb specializes in high-net-worth and specialty insurance, offering coverage for affluent individuals and businesses. They focus on tailored solutions and risk management.

These competitors, along with many others in the industry, continuously vie for market share and customer loyalty by offering a variety of coverage options, discounts, and customer service experiences. Travelers remain competitive by emphasizing its financial stability, extensive coverage options, and a history of reliable service.

Compare Insurance Providers Rates to Save Up to 75%

secured lock Secured with SHA-256 Encryption

Claims Process With Travelers Property Casualty Company of America

Ease of Filing a Claim

Travelers Property Casualty Company of America ensures a seamless and convenient claims process for policyholders. They offer multiple options for filing a claim, including an efficient online platform, a dedicated phone line for assistance, and user-friendly mobile apps. This flexibility allows policyholders to choose the method that suits them best, making the claims process hassle-free.

Average Claim Processing Time

Travelers prioritizes swift claim processing to minimize disruptions for its policyholders. While the exact processing time may vary depending on the nature of each claim, the company is known for its commitment to handling claims promptly. Policyholders can generally expect efficient service, ensuring a smooth experience during challenging times.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback underscores Travelers’ dedication to fair and prompt claim resolutions and payouts. Many policyholders express satisfaction with the company’s approach to handling claims, emphasizing its reliability and customer-centric approach. Travelers’ positive reputation in this regard reflects its commitment to providing an efficient and responsive claims experience.

Digital and Technological Features at Travelers Property Casualty Company of America

Mobile App Features and Functionality

Travelers Property Casualty Company of America offers a comprehensive mobile app equipped with a wide array of features and functionalities. The app facilitates easy management of insurance policies, including the ability to make premium payments and track claims in real-time. Its user-friendly interface empowers users to conveniently access and control their coverage via mobile devices.

Online Account Management Capabilities

Recognizing the importance of online account management, Travelers provides a secure online portal accessible around the clock.

This portal enables policyholders to directly access their policy information, allowing them to review coverage details, make policy adjustments, and monitor account activity at their convenience. These online account management capabilities contribute to a seamless and customer-centric insurance experience, placing control in the hands of policyholders.

Digital Tools and Resources

Travelers equips policyholders with a suite of digital tools and educational resources to enhance their understanding of insurance and financial planning.

These resources include valuable insights, calculators, and informative materials that cover topics such as risk assessment and insurance planning. These digital tools are tailored to provide essential guidance for policyholders, ensuring they have the knowledge needed to make informed decisions about their coverage and financial well-being.

Frequently Asked Questions

What makes Travelers’ property insurance unique?

Travelers’ property insurance offers customizable coverage to suit individual needs, ensuring peace of mind for homeowners and renters alike.

Is Travelers’ auto insurance available nationwide?

Yes, Travelers’ auto insurance is available in all 50 states, providing broad coverage and options for drivers.

Why is Travelers known for specialized insurance?

Travelers excels in specialized insurance by tailoring policies to unique situations, such as cyber threats and umbrella coverage.

How can Travelers help businesses with liability insurance?

Travelers’ liability insurance for businesses provides protection against legal and financial liabilities, safeguarding their operations.

What sets Travelers apart from other insurance providers?

Travelers’ long history, financial strength, and commitment to customer satisfaction make them a reliable choice in the insurance industry.

Compare Insurance Providers Rates to Save Up to 75%

secured lock Secured with SHA-256 Encryption

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Travelers Companies, Inc.

4.07 (1,731 reviews)
2.5
August 12, 2024

Joe Schmoo

Travelers Companies, Inc. review

Intellidrive app is a scam in my opinion. Sometimes it did not record my travel. I live in a hilly area and have to press the gas to go up a mountain and I get charged an \"event\" for \"hard acceleration\" while never exceeding the speed limit. If you drive at certain times you get an \"event.\" When I called to find out what time to drive, no one had the answer. One girl told me between 1 and 3 pm are the best times to not get an event. It is ...
Intellidrive app is a scam in my opinion. Sometimes it did not record my travel. I live in a hilly area and have to press the gas to go up a mountain and I get charged an \"event\" for \"hard acceleration\" while never exceeding the speed limit. If you drive at certain times you get an \"event.\" When I called to find out what time to drive, no one had the answer. One girl told me between 1 and 3 pm are the best times to not get an event. It is supposed to be a tool to help you drive safer, but no one knows the specifics of how it works. Being retired, I can drive whenever they deem the safest and yet they have no answers. All these events lower the chances of you getting a 30 percent discount on your next year\'s policy. And if you don\'t put 500 miles on in 90 days nothing counts. I guess I\'ll just drive around in circles and stay away from hills between 1 and 3pm until I hit 500 miles.
4
January 8, 2021

Leopard

Fast reply

They have good customer service fast and quick they reimburse me quick they come to the site quick they nice and friendly and reply email quick and fast
1
December 15, 2020

franbrown11

HORRIBLE

BY FAR THE WORST COMPANY I HAVE EVER WORKED WITH. I was yelled at and hung up on by our agent. I was told to stop asking questions because it was making things take longer. I was told I was being argumentative instead of anyone actually listening to my questions. I was hung up on for asking to speak to a supervisor. I was given different information every single time I spoke with someone. As someone who has been in customer service for over 14 ye...
BY FAR THE WORST COMPANY I HAVE EVER WORKED WITH. I was yelled at and hung up on by our agent. I was told to stop asking questions because it was making things take longer. I was told I was being argumentative instead of anyone actually listening to my questions. I was hung up on for asking to speak to a supervisor. I was given different information every single time I spoke with someone. As someone who has been in customer service for over 14 years, I have never seen customer treated as poorly as I was throughout this experience. Nasty, mean people that could care less about their customers. The first thing the tow company and the auto body shop asked was if I was ok after my accident. Travelers never asked anything like that. Instead, they blamed and shamed me.
4
October 17, 2020

biskutt

Increasing price for no obvious reason

I never had any problems with the coverage, but the price kept going up and up even as my car got older, and I had no tickets or accidents. I changed companies and got the same coverage for a lot less.
4
October 14, 2020

CarterKing2020

Bill

Great company, always there when you need them. I just don't like that sometimes your bill goes up when you have a wreck.
5
October 14, 2020

BW2345

Affordable, easy to manage, and great customer service

Travelers makes managing insurance products easily. With an easy to use mobile app, friendly customer service, and affordable auto insurance, I would highly recommend them for all your insurance needs.
5
October 10, 2020

Rustysgirl

Fast service

Had a broken windshield from a truck throwing up a rock on the interstate; they responded and sent someone immediately with no hassle
5
October 9, 2020

Christinewashere

Best option

Great company! I am lucky to have found this company. They have been doing good job and helping me with my insurance. Keep it up!
5
October 9, 2020

SPR5036

Good Car Claim

Had an automobile claim two months ago. The service agent was helpful on getting a windshield replaced fast.
5
October 8, 2020

GQ

Great Value

Travelers has been a great company. Great customer service and fair prices. I like that I can bundle my homeowners, auto and umbrella policies to get a discount.
↑ Back to Top

Write a Review

Policy Type?

Please select a `Policy Type!`
(Min. 100 Characters)

Company Overall Rating

When you submit this review, you will be asked to sign in/up for to your https://www.insuranceproviders.com account. If your account is not currently verified, we will send a verification email to the email on file for your account. Please select the verification button in that email. If you do not see the email in your inbox, please check your spam or junk folder. Your review cannot be reviewed and accepted until you complete this verification step.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

secured lock Secured with SHA-256 Encryption