Trustgard Insurance Company: Customer Ratings & Reviews [2024]

Trustgard, a reliable and affordable insurance provider, offers comprehensive coverage options for auto, home, renters, and umbrella insurance, with a focus on exceptional customer service and a competitive edge in the market.

UPDATED: Dec 26, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 26, 2023Fact Checked

Maria Hanson

Insurance and Finance Writer

Maria Hanson grew up with a unique passion and understanding of both the automotive and insurance industries. With one grandfather in auto mechanics and another working in insurance, you could say automotive insurance is in her blood. Her love of research and finance serves her well in studying insurance trends and liability. Maria has expanded her scope of expertise to home, health, and life i...

Insurance and Finance Writer

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Licensed Agent & Financial Advisor

UPDATED: Dec 26, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Dec 26, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 26, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 26, 2023Fact Checked
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Trustgard Insurance Company

Average monthly rate for good drivers:

$110

A.M. Best rating:

A (Excellent)

Complaint level:

Low

Pros

  • Trustgard offers various insurance coverage options.
  • Excellent customer service.
  • Multiple discount opportunities.
  • Low complaint level and A.M. Best rating.
  • Additional services like roadside assistance and identity theft protection.

Cons

  • Limited availability in some states.
  • Coverage options may vary by state.
  • Rates may not be the most competitive.
  • Online quote tool may not guarantee quotes from all providers.
  • Website may lack detailed information.

Final Verdict: Review of Trustgard Insurance Company

Trustgard Insurance Company is a reliable and affordable insurance provider that offers auto, home, renters, and umbrella insurance coverage options in multiple states. With a focus on exceptional customer service, Trustgard Insurance provides comprehensive insurance products, including additional services like roadside assistance and identity theft protection.

The company has a low complaint level and an A (Excellent) rating from A.M. Best. While there are limited availability in some states, customers can benefit from multiple discounts and easy online account management and claims filing. Trustgard Insurance Company is a trusted provider for individuals looking for peace of mind and reliable insurance coverage.

When it comes to protecting your assets and planning for the future, having reliable insurance coverage is essential. Trustgard Insurance Company is a leading provider of insurance products and services that help customers safeguard their homes, vehicles, and personal belongings. With a focus on exceptional customer service, competitive rates, and a wide range of coverage options, Trustgard Insurance Company has earned a reputation as a trusted and dependable insurance provider. In this article, we'll take a closer look at the company's history, mission, products and services, and customer reviews to help you make an informed decision about your insurance needs.

What You Should Know About Trustgard

Company Contact Information:

Related Parent or Child Companies:

  • Trustgard Insurance Company is an independent company with no parent or child companies.

Financial Ratings:

  • A.M. Best rating: A (Excellent)

Customer Service Ratings:

  • Trustgard Insurance Company has a strong focus on customer service and satisfaction. While there is no specific rating available, the company has a low complaint level.

Claims Information:

  • Trustgard Insurance Company offers easy online claims filing through their website or by phone at 1-877-744-3660. The company strives to provide prompt and efficient claims processing for their customers.

Company Apps:

  • Trustgard Insurance Company does not have a mobile app at this time. However, customers can access their accounts and manage their policies online through the company’s website.

Trustgard Insurance Coverage Options

Trustgard Insurance Company offers a range of insurance coverage options to meet the needs of their customers. These include:

  • Auto insurance for cars, trucks, and other vehicles
  • Home insurance for houses, condos, and rental properties
  • Renters insurance to protect personal property and liability for renters
  • Umbrella insurance for additional liability coverage
  • Roadside assistance for emergency vehicle services
  • Identity theft protection for financial and personal identity protection

These coverage options are designed to provide customers with comprehensive protection and peace of mind. Trustgard Insurance Company’s wide range of insurance products makes it easy for customers to get all the coverage they need from a single provider.

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Trustgard Insurance Rates Breakdown

Driver ProfileTrustgardNational Average
Clean Record$83$119
1+ Ticket$129$147
1+ Accident$154$173
DUI$208$209
Poor Credit$143$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Trustgard Discounts Available

DiscountsTrustgard
Anti Theft13%
Good Student10%
Low Mileage17%
Paperless8%
Safe Driver21%
Senior Driver12%

Trustgard Insurance Company offers several discounts to help customers save on their insurance premiums. These include:

  • Safe driver discounts for drivers with a clean driving record
  • Multi-vehicle discounts for insuring more than one vehicle with Trustgard
  • Homeowner discounts for customers who own their home or condo
  • Bundling discounts for customers who combine multiple insurance policies with Trustgard
  • Student discounts for younger drivers who maintain good grades
  • Military discounts for active-duty service members and veterans

These discounts can help customers save up to 25% on their insurance premiums, depending on the specific policy and eligibility criteria. Trustgard Insurance Company’s multiple discount options make it an attractive choice for customers who want to save money on their insurance coverage.

How Trustgard Ranks Among Providers

Trustgard Insurance Company competes in the highly competitive insurance industry with several well-established companies. The company’s main competitors include:

  • Geico: Known for affordable auto insurance rates and a strong online presence
  • State Farm: A popular choice for auto and home insurance with a large network of agents
  • Allstate: Offers a range of insurance products including auto, home, renters, and life insurance
  • Progressive: Known for their usage-based car insurance program and competitive rates
  • Nationwide: Offers a range of insurance products including auto, home, renters, and pet insurance

These companies have large customer bases and strong brand recognition, making them formidable competitors in the insurance market. Trustgard Insurance Company differentiates itself through its focus on exceptional customer service and affordable rates, along with its range of insurance products that cater to a variety of customer needs.

Trustgard Insurance Claims Process

Ease of Filing a Claim

Trustgard Insurance Company ensures a hassle-free claims process for its customers. Whether you prefer online submissions, phone calls, or mobile apps, Trustgard offers multiple channels for filing a claim. The company understands the importance of providing convenient options to meet the diverse preferences of its policyholders.

Average Claim Processing Time

Trustgard Insurance Company is committed to efficient claim processing. On average, the company strives to handle and resolve claims in a timely manner. Quick and effective claim processing is a key aspect of Trustgard’s customer-centric approach, ensuring that policyholders experience minimal delays in receiving the support they need.

Customer Feedback on Claim Resolutions and Payouts

Customer satisfaction is paramount at Trustgard, and feedback on claim resolutions and payouts reflects the company’s commitment to delivering exceptional service. Trustgard values the input of its customers and continuously works to improve its claims process based on their experiences. Customer feedback serves as a valuable tool for Trustgard to enhance its services and maintain high levels of satisfaction.

Trustgard Insurance Digital Innovations

Mobile App Features and Functionality

Trustgard Insurance Company offers a feature-rich mobile app designed to enhance the overall customer experience. The app provides convenient access to policy information, claims status, and additional resources. With user-friendly navigation and functionality, the Trustgard mobile app empowers policyholders to manage their insurance needs on the go.

Online Account Management Capabilities

Trustgard understands the importance of providing robust online account management capabilities. Policyholders can easily access and manage their accounts through the company’s user-friendly online portal. From updating personal information to reviewing policy details, Trustgard’s online account management ensures a seamless and efficient experience for customers.

Digital Tools and Resources

In addition to its user-friendly app and online portal, Trustgard Insurance Company offers various digital tools and resources. These tools are designed to assist policyholders in understanding their coverage, exploring additional insurance options, and staying informed about industry trends. Trustgard leverages technology to empower customers with the information they need to make informed insurance decisions.

Frequently Asked Questions

How does Trustgard differentiate itself in the competitive insurance market?

Trustgard sets itself apart through a commitment to exceptional customer service, affordable rates, and a diverse range of insurance products that cater to various customer needs.

What can customers expect from Trustgard’s claims process?

Trustgard ensures a hassle-free claims process, offering multiple channels for filing claims, including online submissions, phone calls, and mobile apps. The company is dedicated to efficient claim processing and aims to handle and resolve claims in a timely manner.

What discounts does Trustgard Insurance Company offer to help customers save on premiums?

Trustgard provides several discounts to customers, including those for good drivers. These discounts can help policyholders save up to 25% on their insurance premiums, depending on the specific policy and eligibility criteria.

How does Trustgard leverage digital innovations to enhance the customer experience?

Trustgard offers a feature-rich mobile app for convenient access to policy information, claims status, and additional resources. The company also emphasizes robust online account management capabilities, allowing policyholders to easily update personal information and review policy details.

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Maria Hanson

Insurance and Finance Writer

Maria Hanson grew up with a unique passion and understanding of both the automotive and insurance industries. With one grandfather in auto mechanics and another working in insurance, you could say automotive insurance is in her blood. Her love of research and finance serves her well in studying insurance trends and liability. Maria has expanded her scope of expertise to home, health, and life i...

Insurance and Finance Writer

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Licensed Agent & Financial Advisor

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

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