Unitrin County Mutual Insurance Company: Customer Ratings & Reviews [2024]

Unitrin County Mutual Insurance Company stands as a reliable insurance provider with a mission to deliver dependable coverage and exceptional customer service, offering various insurance types at competitive rates and receiving an A- (Excellent) rating from A.M. Best, though customer reviews indicate some concerns about claims processing.

UPDATED: Jan 29, 2024Fact Checked

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Michael Leotta

Insurance Operations Specialist

Michael earned a degree in Business Management with an insurance focus, which led to a successful 25-year career in insurance claims operations and support. He possesses a high-level of business acumen across multiple areas of the insurance industry. Over the course of his career, he served in multiple roles supporting claims operations including: Claims Specialist, Claims Trainer, Claim Automatio...

Insurance Operations Specialist

UPDATED: Jan 29, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jan 29, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 29, 2024Fact Checked
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Unitrin County Mutual Insurance Company

Average monthly rate for good drivers:

$104

A.M. Best rating:

A- (Excellent)

Complaint level:

Low

Pros

  • Reputable insurance provider
  • Competitive rates
  • Excellent customer service
  • Low complaint level
  • Rated A- (Excellent) by A.M. Best

Cons

  • Mixed customer reviews, particularly regarding claims processing
  • Limited availability in only 17 states

Final Verdict: Review of Unitrin County Mutual Insurance Company

Unitrin County Mutual Insurance Company is a reputable insurance company that offers various types of insurance at affordable rates. The company has a long history and a mission to provide customers with reliable coverage and excellent customer service. It has a low complaint level and is rated A- (Excellent) by A.M. Best. However, there are mixed customer reviews, with some complaints about claims processing. The company is available in only 17 states, which is a limitation for some customers. Overall, Unitrin County Mutual Insurance Company is a reliable insurance provider with competitive rates and excellent customer service.

When it comes to protecting yourself, your family, and your assets, insurance is a must. But choosing the right insurance company can be a daunting task. One company that's worth considering is Unitrin County Mutual Insurance Company. They offer a variety of insurance products and services at competitive prices. In this review, we'll take a closer look at this insurance provider, its history, mission, services, costs, discounts, and customer reviews.

What You Should Know About Unitrin County Mutual Insurance Company

Company Contact Information:

Related Parent or Child Companies:

Financial Ratings:

  • A.M. Best rating: A- (Excellent)

Customer Service Ratings:

  • According to the National Association of Insurance Commissioners (NAIC), Unitrin County Mutual Insurance Company has a complaint ratio of 0.13, which is lower than the industry median of 1.00. This suggests that the company has a low level of customer complaints relative to its size.

Claims Information:

  • There are some mixed customer reviews regarding claims processing.

Company Apps:

  • There is currently no information available regarding any company apps offered by Unitrin County Mutual Insurance Company.

Unitrin County Mutual Insurance Company Insurance Coverage Options

Unitrin County Mutual Insurance Company offers a range of coverage options to its customers, including:

  • Auto Insurance: The company offers liability, collision, comprehensive, and uninsured/underinsured motorist coverage. Additional coverage options include roadside assistance, rental reimbursement, and custom equipment coverage.
  • Home Insurance: The company offers coverage for your home, personal property, liability, and additional living expenses. Additional coverage options include earthquake coverage, water backup, and personal injury protection.
  • Life Insurance: The company offers term life and whole life insurance policies, with coverage amounts ranging from $50,000 to $250,000.
  • Renters Insurance: The company offers coverage for your personal property, liability, and additional living expenses if you are a renter.
  • Condo Insurance: The company offers coverage for your condo unit, personal property, liability, and loss assessment.
  • Mobile Home Insurance: The company offers coverage for mobile homes, personal property, liability, and loss of use.

These coverage options may vary by state, so it’s best to check with the company to see which coverage options are available in your area.

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Unitrin County Mutual Insurance Company Insurance Rates Breakdown

Driver ProfileUnitrin County Mutual InsuranceNational Average
Clean Record$96$119
1+ Ticket$133$147
1+ Accident$181$173
DUI$238$209
Poor Credit$165$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Unitrin County Mutual Insurance Company Discounts Available

DiscountsUnitrin County Mutual Insurance
Anti Theft17%
Good Student21%
Low Mileage17%
Paperless9%
Safe Driver27%
Senior Driver17%

Unitrin County Mutual Insurance Company offers various discounts to its customers, which can help reduce the cost of insurance premiums. Here are some of the discounts the company provides:

  • Multi-Policy Discount: If you have multiple insurance policies with Unitrin County Mutual Insurance Company, you may be eligible for a discount.
  • Safe Driver Discount: If you have a clean driving record with no accidents or traffic violations, you may qualify for a safe driver discount.
  • Good Student Discount: If you are a student with good grades, you may be eligible for a good student discount.
  • Anti-Theft Discount: If your car has an anti-theft device installed, you may qualify for an anti-theft discount.
  • Homeowner Discount: If you own a home, you may be eligible for a homeowner discount on your home insurance policy.
  • Electronic Payment Discount: If you set up automatic electronic payments for your insurance premiums, you may qualify for an electronic payment discount.

These discounts can vary by state and policy type, so it’s best to check with the company to see which discounts you may be eligible for.

How Unitrin County Mutual Insurance Company Ranks Among Providers

Unitrin County Mutual Insurance Company operates in a highly competitive industry, and there are several other insurance companies that offer similar products and services. Some of the company’s main competitors include:

  • State Farm: State Farm is one of the largest insurance companies in the United States, offering a wide range of products including auto, home, life, and health insurance. The company has a strong financial rating and a large network of agents across the country.
  • Allstate: Allstate is another major insurance company that offers auto, home, life, and other types of insurance coverage. The company is known for its comprehensive coverage options and strong customer service.
  • Progressive: Progressive is a leading provider of auto insurance in the United States, with a reputation for offering competitive rates and innovative products. The company also offers home, renters, and life insurance.
  • Geico: Geico is known for its catchy advertising campaigns and low rates for auto insurance. The company also offers home, renters, and other types of insurance coverage.

These competitors have strong brand recognition, financial ratings, and large customer bases, which can make it challenging for Unitrin County Mutual Insurance Company to stand out in the market. However, the company’s focus on offering personalized service and competitive rates may help it attract and retain customers.

Read more:

Effortless Claims and Processes With Unitrin County Mutual Insurance: A Comprehensive Guide

Ease of Filing a Claim

Unitrin County Mutual Insurance Company offers a user-friendly claims process, allowing policyholders to file claims through multiple channels for added convenience. Customers can submit claims online through the company’s website, over the phone with a dedicated claims representative, or through mobile apps, providing flexibility to choose the method that suits them best.

Average Claim Processing Time

The average claim processing time with Unitrin County Mutual Insurance Company is competitive, with the company striving to expedite the claims resolution process. Timeliness is a crucial aspect of customer satisfaction, and the insurer is committed to processing claims efficiently to ensure a swift resolution for its policyholders.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback on Unitrin County Mutual Insurance Company’s claim resolutions and payouts is mixed. While many customers appreciate the efficiency and fairness of the claims process, there are some concerns raised in reviews regarding specific claims, particularly in the realm of claims processing.

The company values customer feedback and continuously works to address any issues raised to enhance overall satisfaction.

Unlocking Modern Convenience: Exploring Unitrin County Mutual Insurance’s Cutting-Edge Digital and Technology Features

Mobile App Features and Functionality

Unitrin County Mutual Insurance Company provides a mobile app equipped with a range of features to enhance the customer experience. The app allows users to manage their policies, access digital insurance cards, and file claims seamlessly.

Additionally, it may offer features such as bill payment, policy document access, and real-time updates on claims status, providing policyholders with on-the-go convenience.

Online Account Management Capabilities

The insurer understands the importance of online account management in today’s digital age. Policyholders can efficiently manage their accounts through the company’s website. Online account capabilities may include policy information updates, billing management, and access to important documents.

The user-friendly interface ensures that customers can navigate and manage their policies with ease.

Digital Tools and Resources

Unitrin County Mutual Insurance Company leverages digital tools and resources to empower its policyholders. These tools may include educational resources on insurance topics, coverage calculators, and interactive features to help customers make informed decisions about their insurance needs.

The integration of digital resources aims to provide policyholders with valuable information and assistance beyond traditional insurance transactions.

Frequently Asked Questions

What types of insurance does Unitrin County Mutual Insurance Company offer, and in how many states is it available?

Unitrin County Mutual Insurance Company provides various insurance types, including auto, home, life, and more; however, its services are available in only 17 states.

How does Unitrin County Mutual Insurance Company rate in terms of customer satisfaction and financial strength?

The company is rated A- (Excellent) by A.M. Best for financial strength, and it maintains a low complaint level, as indicated by a complaint ratio of 0.13 according to the National Association of Insurance Commissioners (NAIC).

What are the common pros and cons associated with choosing Unitrin County Mutual Insurance Company?

Pros include competitive rates, a reputable A- rating from A.M. Best, and a low complaint ratio. However, cons may involve mixed customer reviews, particularly related to claims processing, and the company’s availability in a limited number of states.

What coverage options are offered by Unitrin County Mutual Insurance Company, and can customers customize their policies?

The company offers various coverage options, including auto, home, and life insurance. Customers may be able to customize their policies, but the availability of specific coverage options may vary by state.

Are there discounts available with Unitrin County Mutual Insurance Company, and how can customers qualify for them?

Yes, the company offers discounts to help reduce insurance premiums. Eligibility for discounts, such as safe driver or multi-policy discounts, may vary by state and policy type, so customers should inquire with the company for specific details.

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Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Michael Leotta

Insurance Operations Specialist

Michael earned a degree in Business Management with an insurance focus, which led to a successful 25-year career in insurance claims operations and support. He possesses a high-level of business acumen across multiple areas of the insurance industry. Over the course of his career, he served in multiple roles supporting claims operations including: Claims Specialist, Claims Trainer, Claim Automatio...

Insurance Operations Specialist

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

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Compare Insurance Providers Rates to Save Up to 75%

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