Universal Guaranty Life Insurance Company

Universal Guaranty Life Insurance Company is a Springfield, IL-based insurance organization that provides life and health insurance policies. Universal Guaranty is a small life insurance company with a $7.7 million market cap. Universal Guaranty Life Insurance ratings with A.M. Best have not been recorded since 2005. Universal Guaranty Life is a subsidiary of United Trust Group (UTG) .

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Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

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Written by Daniel Walker
Licensed Insurance Agent Daniel Walker

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Full Bio →

Reviewed by Daniel Walker
Licensed Insurance Agent Daniel Walker

UPDATED: Jun 28, 2022

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Company Details
President: James Patrick Rousey
Address: 5250 South Sixth Street P O Box 5147
City: Springfield
State: IL
ZIP Code: 62703
Phone Number: 877-881-1777
Toll Free: (877) 881-1777
Year Founded: 1966
Market Cap: $7,717,893

Types of Insurance Offered

Universal Guaranty Life Insurance Company is a small company located in Springfield, IL. It’s a subsidiary of UTG Insurance and provides life insurance, health insurance, and annuity. Universal Guaranty life insurance is available in 37 states, but Universal Guaranty Life Insurance Company rates aren’t available online.

However, it doesn’t mean you can learn more about the company. Use this guide to get more information about Universal Guaranty Life Insurance Company and compare multiple companies in your local area.

Whether or not you buy Universal Guaranty Life Insurance Company life insurance in the end, you should always compare rates. Enter your ZIP code in our FREE comparison to compare rates now.

About Universal Guaranty Life Insurance Company

Universal Guaranty Life Insurance Company is a UTG Insurance subsidiary—a company with holdings in Cumberland Woodlands, LLC, and Stanford Wilderness Road, LLC.

Universal Guaranty Life Insurance Company started in Columbus, Ohio, in 1966. Since 1984, UTG Insurance has made several milestones with life insurance despite its small size. After 2005, Universal Guaranty Life Insurance stopped participating in A. M. Best ratings. However, the company is still in business across the United States.

Under the UTG parent company name, Universal Guaranty is involved in many community charitable efforts.

Availability by State

You can find Universal Guaranty Insurance in 37 states. These are the states where coverage is not available:

  • New York
  • Michigan
  • California
  • Wyoming
  • Hawaii
  • New Jersey
  • Maine
  • Connecticut
  • Florida
  • Vermont
  • Maryland
  • New Hampshire
  • Alaska

You may not be able to get an affordable Universal Guaranty Life Insurance Company policy in these states, but you can still get the best rates. Compare life insurance companies in your area by using our FREE online tool.

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Universal Guaranty Life Insurance Products and Rates

You can get life insurance from Universal Guaranty, but you can also buy health insurance and annuity. There aren’t any signs that you can purchase car insurance or any other insurance products from Universal Guaranty.

The way to get a quote from Universal Guaranty Life Insurance Company is to contact them directly. You can reach Universal Guaranty customer service at 1-800-323-0050, or you contact them by email at [email protected].

Universal Guaranty Life Insurance Claims and Customer Service

Do you need to file an insurance claim with Universal Guaranty? Here are the steps you’ll need to take to file a claim.

  • Have information about your original policy.
  • Be prepared to present a certified death certificate of the insured.
  • You must complete a claimant statement. Ensure that the beneficiary signs it and ensure a Notary Official has witnessed it.
  • Present an obituary or newspaper clipping.
  • If a beneficiary has passed away, present a death certificate.
  • Any benefits assigned to the funeral home must include the funeral home’s FEIN. A Notary Official must be there to witness it.
  • You will need to fill out an indemnification agreement if the beneficiary has been appointed as head of the estate and if the estate has closed.

If you need to make a Universal Guaranty Life Insurance claim, you’ll need to contact customer service by phone or email to file a claim. The UTG Insurance website has a few forms you can download that may speed up the claims process but there is no Universal Guaranty Life Insurance Company login. Your best bet is to try the Universal Guaranty Life Insurance Company phone number listed above. Contact Universal Guaranty claims by email at [email protected].

Universal Guaranty Life Insurance Company Reviews

We searched everywhere for reviews, but Universal Guaranty had little to show. However, we managed to come up with details about the company you might find interesting. Examine this data table to see how Universal Guaranty Life Insurance Company is performing.

Universal Guaranty Life Insurance Company Overview
SummaryStats
Better Business BureauA+ (not accredited)
NAIC Complaint Index15.68 (higher than average)
Number of Employees 1 to 50 (Reported by Glassdoor)
Glassdoor Workplace Rating5 stars

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Under the Better Business Bureau, Universal Guaranty has one complaint from February 2018. Overall, it has maintained an A+ rating.

However, the National Association of Insurance Commissioners (NAIC) reports something different. The NAIC has a customer review rating called the Complaint Index—which measures the average rate of complaints about an insurance company. The average rate of complaints is one to 1.15. Universal Guaranty Life Insurance Company has a complaint index of 15.89.

But how is Universal Guaranty as a place to work? Glassdoor rated the company with five stars, the highest rating on the website. Take it with a grain of salt, though. There aren’t many reviews on Universal Guaranty, so it’s wise not to gauge the company on just one review.

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Universal Guaranty Life Insurance: The Bottom Line

It isn’t easy to choose an insurance company with so little to go on. Universal Guaranty Life Insurance has private insurance rates, and the only way to get them is to contact them directly or one of its agents. Even health insurance is under lock and key, where you have to contact them to get a quote for insurance.

But we’ve made it easy for you. Although you can’t get Universal Guaranty Life Insurance Company quotes online, we can help you compare rates from top companies. All you have to do is enter your ZIP code in the FREE comparison tool below and compare multiple companies in your area.

Universal Guaranty Life Insurance Company Additional Information

Universal Guaranty Life Insurance Company is a Stock company that was incorporated in 1966. Universal Guaranty Life Insurance Company is a Life insurance company and has assets of 256,889,661, capital of $2,000,000, and net surplus of $25,483,161.

The president of Universal Guaranty Life Insurance Company is James Patrick Rousey, the treasurer is , and the secretary is . Universal Guaranty Life Insurance Company insurance plans include
health, and life.

Universal Guaranty Life Insurance Company is located in Springfield, IL and the phone number for Universal Guaranty Life Insurance Company claims, customer, service, and additional information is 877-881-1777.

Universal Guaranty Life Insurance Company Insurance Quotes

If you already have Universal Guaranty Life Insurance Company insurance quotes then be sure that you compare your quoted Universal Guaranty Life Insurance Company insurance plans with insurance quotes from many other top insurance companies so that you can find the very best insurance plan for your needs. Enter your zip code in for free insurance quotes now!

Reviews
for Universal Property & Casualty Insurance Company

2.40 (86 reviews)
5
June 11, 2017

Yuliana

Best Insurance Ever

Last week I had an accident, hopefully everybody was ok. I had full coverage and they gave me the best costumer service. Thank you guys. 
5
June 9, 2017

Alex9753

Review Universal

Great Experience! I adore Universal, they have been a very good car insurance for my new Hyundai Tucson car.
4
May 26, 2017

ExzoOrozco

First big wreck! but it was easy. :)

Even though my car had over $8,000 in damages, my claim was handled swiftly and with very polite service. I can't think of a complaint of the whole process. I'm a patient person, but they exceeded the expectations of any person.
4
May 9, 2017

edleonstgo

Automotive Insurance Review

Its a company with many years in the market. Great service and quick response when you make a claim.
5
April 20, 2017

tee

insurance

great insurance for good price. Easy to apply and they take monthly payments. East to do business with.
4
March 29, 2017

Elsa Gibbons

Universal review

Please Let me if your Policy covers the rate of survival for family members and bank paying the balance of the Morgage.
5
May 20, 2016

Hedin Ray Mitchell

Universal review

I'm hoping this is the right place. I've been trying to all your money I think for an accident happened back in 2014. I think or January 2013, I can't quite remember, but anyhow, I will head down working with payments of $40 when I'm trying to do 50. I've been in the hospital and so I mean you're kind of struggling a little bit here or even worse than I was some email me back if this is the right place
1
July 2, 2015

Charity McNeely

Universal review

This is what it's like to get a bad review from me. Well deserved. If there were such a thing as negative stars, Universal Insurance Company would get -5 stars from me. ‪#‎UniversalInsuranceCompany‬ is THE WORST company I have ever had the frustration of dealing with, not only in the insurance field but in any field, anywhere, at any time. I would recommend them only to people who I despise, and only then to make sure they spend half of e...
This is what it's like to get a bad review from me. Well deserved. If there were such a thing as negative stars, Universal Insurance Company would get -5 stars from me. ‪#‎UniversalInsuranceCompany‬ is THE WORST company I have ever had the frustration of dealing with, not only in the insurance field but in any field, anywhere, at any time. I would recommend them only to people who I despise, and only then to make sure they spend half of each day in Universal Insurance Company's horrid automated hold line. I kept Universal for several years, without incident. Unfortunately, insurance is only useful when you DO have an incident. I was in an accident in May of this year which, by the other driver's admission and by the police report, was entirely not my fault. Since that time, Universal Insurance Company made several terrible mistakes, any one of which would have prompted me to find a new carrier. If you are interested in the details, I have, in my outrage, detailed them below. In Chronological order. Universal: 1) refused to help me with any information or legal advice about my car/claim/insurance adjuster 2) on every occasion kept me on hold for at least half an hour, even if I had a simple issue 3) took my deductible out of my settlement and send me a check without notifying me or having me agree to the process 4) lost my checking information which had been current and active for more than a year, instead reverting back to a closed account number, which almost resulted in a lapse in coverage as they did not call me and only sent me a notice by mail a few days prior to terminating my policy 5) raised my insurance rate after my accident (in the amount of $25 per month) after ASSURING me that it was NOT an at fault accident and would not change my premiums 6) after I canceled my policy and got new insurance through ‪#‎StateFarm‬(love those guys!) they sent me a bill for $125.00 with a notice that said it would be sent to a collection agency within 10 days 7) after the $125 bill sent me another for my increased insurance rate as if my policy is still in effect. 8)Today, stupidly, I called to try to tell the company, for their benefit more than mine, that I had canceled my policy and had paperwork from them proving it. Alas, I only briefly talked to an actual person who told me he would connect me in just a couple of minutes to someone and we could definitely sort it out. I spent 20-30 minutes on hold before giving up, for the very last time on this wretched company. May Universal Insurance Company at 770 Highland Oaks Drive Winston Salem, NC 27103, their incompetent staff, their awful, awful customer service, and that ugly letterhead burn in the fire of a thousand suns.
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