West American Insurance Company: Customer Ratings & Reviews [2024]

Navigate the coverage options, discounts, and customer reviews of West American Insurance Company, a trusted provider in the insurance industry.

UPDATED: Dec 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 27, 2023Fact Checked

Tonya Sisler

Insurance Content Team Lead

Tonya Sisler has been a technical insurance writer for over five years. She uses her extensive insurance and finance knowledge to write informative articles that answer readers' top questions. Her mission is to provide readers with timely, accurate information that allows them to determine their insurance needs and choose the best coverage.  Tonya currently leads a team of 10 insurance copywri...

Insurance Content Team Lead

Dani Best

Licensed Insurance Producer

Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...

Licensed Insurance Producer

UPDATED: Dec 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Dec 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 27, 2023Fact Checked
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West American Insurance Company

Average monthly rate for good drivers:

$94

A.M. Best rating:

A (Excellent)

Complaint level:

Low

Pros

  • Comprehensive coverage options
  • Competitive pricing
  • Discounts available to customers
  • Efficient claims processing
  • Knowledgeable and helpful customer service team

Cons

  • Limited available information on overall customer service ratings
  • No online quote tool available on the website

Final Verdict: Review of West American Insurance Company

West American Insurance Company is a reliable and trustworthy insurance provider that offers comprehensive coverage options for auto, home, and business insurance. The company has a long history of providing insurance services and a mission to offer affordable and reliable insurance solutions to customers.

With a commitment to ethical business practices and exceptional customer service, West American Insurance Company is well-respected in the industry. They offer several discounts to customers, including safe driver discounts, multi-policy discounts, and discounts for loyal customers.

Their competitive pricing and range of coverage options make them an excellent choice for customers looking for quality insurance services.

When it comes to protecting your assets and loved ones, choosing the right insurance provider is crucial. West American Insurance Company has been providing top-notch insurance services to customers for years, offering comprehensive coverage options for auto, home, and business insurance. With a commitment to ethical business practices and exceptional customer service, West American Insurance Company stands out as a reliable and trusted insurance provider.

What You Should Know About West American Insurance Company

Company Contact Information:

Related Parent or Child Companies:

  • West American Insurance Company is a subsidiary of West American Insurance Group, which is a part of the Nationwide Mutual Insurance Company family of companies.

Financial Ratings:

  • West American Insurance Company has an A (Excellent) rating from A.M. Best, indicating a strong financial position.

Customer Service Ratings:

  • West American Insurance Company has received positive customer reviews for their knowledgeable and helpful customer service team. However, there is limited information available regarding their overall customer service ratings.

Claims Information:

  • West American Insurance Company has a reputation for efficient claims processing and a commitment to resolving claims in a timely and fair manner. Customers can file claims by calling the claims hotline at (800) 925-2886 or by submitting a claim online through the company’s website.

Company Apps:

  • West American Insurance Company does not currently have a mobile app available for customers. However, customers can access their account information and policy details through the company’s website.

West American Insurance Company Insurance Coverage Options

West American Insurance Company offers a range of coverage options for auto, home, and business insurance to help protect their customers from unexpected events. Some of the coverage options they offer include:

Auto Insurance:

  • Liability coverage
  • Collision coverage
  • Comprehensive coverage
  • Personal injury protection (PIP)
  • Uninsured/underinsured motorist coverage
  • Roadside assistance

Home Insurance:

  • Dwelling coverage
  • Personal property coverage
  • Liability coverage
  • Loss of use coverage
  • Additional living expenses coverage
  • Scheduled personal property coverage

Business Insurance:

  • General liability insurance
  • Commercial property insurance
  • Business interruption insurance
  • Workers’ compensation insurance
  • Cyber liability insurance
  • Professional liability insurance

These coverage options can be customized to meet the unique needs of each customer, ensuring that they have the protection they need for their assets and liabilities.

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West American Insurance Company Insurance Rates Breakdown

Driver ProfileWest AmericanNational Average
Clean Record$102$119
1+ Ticket$127$147
1+ Accident$140$173
DUI$165$209
Poor Credit$176$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver


West American Insurance Company Discounts Available

DiscountsWest American
Anti Theft12%
Good Student18%
Low Mileage14%
Paperless13%
Safe Driver21%
Senior Driver17%

West American Insurance Company offers several discounts to customers to help them save money on their insurance premiums. Some of the discounts they offer include:

  • Safe driver discounts for drivers who maintain a clean driving record
  • Multi-policy discounts for customers who bundle their auto, home, and business insurance policies with West American Insurance Company
  • Good student discounts for students who maintain a high GPA or are on the Dean’s List
  • Discounts for customers who have been with the company for a certain number of years
  • Anti-theft discounts for customers who install anti-theft devices in their vehicles
  • Defensive driving course discounts for drivers who complete a state-approved defensive driving course

These discounts can help customers save a significant amount of money on their insurance premiums, making West American Insurance Company an attractive choice for customers looking for affordable insurance options.

How West American Insurance Company Ranks Among Providers

West American Insurance Company faces competition from several other insurance providers in the market, including:

  • State Farm: With over 19,000 agents and more than 83 million policies and accounts, State Farm is one of the largest insurance providers in the United States. They offer a wide range of insurance products, including auto, home, and business insurance.
  • Allstate: Allstate is another large insurance provider that offers a variety of insurance products, including auto, home, and business insurance. They also offer a range of discounts to help customers save on their insurance premiums.
  • Progressive: Progressive is known for their competitive pricing and innovative insurance products, such as usage-based auto insurance. They offer a range of coverage options for auto, home, and business insurance.
  • Nationwide: Nationwide is a large insurance provider that offers a range of insurance products, including auto, home, and business insurance. They have a reputation for excellent customer service and a commitment to ethical business practices.
  • Geico: Geico is a well-known insurance provider that offers affordable auto insurance with a range of coverage options. They also offer insurance products for homeowners, renters, and businesses.

These companies are among the main competitors of West American Insurance Company, and each has its own strengths and weaknesses that set them apart from one another.

Frequently Asked Questions

What coverage options does West American Insurance Company offer for auto, home, and business insurance?

West American Insurance Company provides a range of coverage options, including auto insurance, home insurance, and business insurance, allowing customers to protect their assets and liabilities effectively.

What discounts are available for customers with West American Insurance Company?

Customers can take advantage of various discounts offered by West American Insurance Company, such as safe driver discounts, multi-policy discounts, and loyalty discounts, providing opportunities to save on insurance premiums.

How does West American Insurance Company rank among its competitors in the insurance market?

West American Insurance Company faces competition from other insurance providers, and understanding its ranking among competitors is essential for customers looking to make informed decisions about their insurance choices.

Can I customize my coverage options with West American Insurance Company to meet my specific needs?

Yes, West American Insurance Company allows customers to customize their coverage options, ensuring that they receive the protection they need for their unique circumstances, whether it’s for auto, home, or business insurance.

How does West American Insurance Company determine its insurance rates, and are there breakdowns available for better understanding?

West American Insurance Company’s insurance rates are based on factors such as coverage type and individual details. Monthly rate breakdowns, provided for transparency, offer insights into the average costs for different coverage levels, helping customers make informed decisions.

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Tonya Sisler

Insurance Content Team Lead

Tonya Sisler has been a technical insurance writer for over five years. She uses her extensive insurance and finance knowledge to write informative articles that answer readers' top questions. Her mission is to provide readers with timely, accurate information that allows them to determine their insurance needs and choose the best coverage.  Tonya currently leads a team of 10 insurance copywri...

Insurance Content Team Lead

Dani Best

Licensed Insurance Producer

Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...

Licensed Insurance Producer

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

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