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Review
#WesternGeneralAutomobileInsuranceCompany is the worst! Their insured rear ended my car more than 3 weeks ago and they still have not contacted me. They do not answer the phone when you call.
Today I’m playing the waiting game with them. I have been on hold now for almost an hour listening to this music and the message telling me how important my call is to them. Think twice before calling The General!
I finally spoke to Camilla Pareta. She states they can only discuss repairing my car after they speak to their insured. I asked what if they never speak to her and she said the waiting period is 40 days. So after 40 days if they have not heard from the woman who rear-ended my car they will begin an investigation to determine if their insured was at fault. Stupidest thing I ever heard!
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