Chelsey Tucker graduated with a Bachelor of History degree from Metropolitan State University in 2019. She now writes about insurance with her specialty being life insurance and has been quoted on Help Smart Phone and MEL Magazine.

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years. He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent Daniel Walker

UPDATED: Feb 9, 2022

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The Lowdown

  • The National General Insurance Company offers home, car, motorcycle, and health insurance options, among many others
  • National General allows policyholders to make claims both over the phone and on the company website 24 hours a day
  • Many customers have left negative reviews online for National General’s unprofessional customer service and inadequate claims process

National General Insurance Company offers home, car, RV, and other types of insurance products. If you are a National General customer, or if you’re considering purchasing an insurance policy with National General Insurance, you may be curious about filing National General insurance claims.

With National General Insurance, you have a few options when it comes to filing insurance claims. Depending on what’s most convenient for you, you may find that National General is a good insurance company with helpful options if you ever need to file an insurance claim.

As you decide on an insurance company for your home, RV, or auto insurance needs, be sure to shop around online to find the best company that works for you. Comparing quotes from multiple companies online will help you avoid paying too much for insurance coverage.

In fact, you can use our free quote tool above to find and compare insurance rates from top companies in your area today.

What does National General do?

National General Insurance Company offers many different types of insurance products, including:

  • Home insurance
  • Car insurance
  • RV insurance
  • Commercial auto insurance
  • Roadside assistance
  • Motorcycle insurance
  • Mexico insurance
  • Classic car insurance
  • Asset protection
  • Health insurance
  • Major medical coverage

Because National General offers insurance products that not every company offers — like motorcycle insurance — the company may be a great fit for you. With so many options for insurance products, National General has to have a streamlined policy when it comes to filing and hearing back about personal and commercial claims.

If you have insurance with National General, or if you’re interested in an insurance policy with the company, it makes sense for you to want to learn a little more about National General Insurance claims reviews online, as this will help you learn more about the company and decide whether it would be a good fit for you.

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Is it easy to file a claim with National General?

If you want to file a claim with National General, there are two main ways to do so. You can call the National General Insurance claims phone number or use your National General Insurance login to file a claim and review the status of a claim directly on the company website.

By calling the National General Insurance customer service phone number, you will be able to speak to a National General representative who can help you review your policy, make any necessary changes to your current policy, receive quotes for a new insurance policy with National General, or file a claim with the company.

National General agents and representatives will assist you over the phone in making sure your claim is filed correctly, and they can also let you know when to expect an answer back regarding whether your claim will be covered and if the company needs additional information to make the best decision.

On the company’s website, you can file a claim at your own pace. But you don’t have to worry about doing so alone, as the company offers a 24/7 online chat option. This way, you can file an online claim and still receive help if you have any questions or concerns.

If you have never filed an insurance claim before, the idea of doing so can seem a bit intimidating. But National General states its goal is to help you make the process as pain-free and simple as possible. This means the company attempts to make all of its customer service options available any time of day to keep customers informed and allow them to take care of things when it’s most convenient.

What do the National General Insurance reviews have to say?

National General has garnered some great ratings and reviews from top companies in the industry. With A.M. Best, the National General Insurance Company has an A+ (superior) rating when it comes to financial stability and has a stable outlook for its future coverages.

Similar to its review with A.M. Best, National General also received an A+ rating with the Better Business Bureau (BBB). But it is worth noting that customers have given the National General Insurance Company reviews that with complaints about customer service and the company’s insurance claims process overall.

Many customers’ complaints online with the BBB and other organizations cite the company’s lack of helpful and professional customer service as the reason for such negative reviews. If you are considering National General Insurance for your insurance needs, you may want to read some of the customer reviews and complaints to get a better idea of what could happen.

Should I buy insurance with National General?

Depending on the insurance products you are looking for, National General Insurance may be a good fit for you. You can get quotes for National General by calling to speak to an agent or by visiting the company’s website and using the online quote tool.

But before you decide to purchase insurance with National General, you may want to read the reviews National General customers are leaving online. Many customers are upset and angered by the way National General mishandles claims, stating the process is slow, and the overall outcome is not as much coverage and help as they expected based on the company’s policies.

You may be able to get a great deal on insurance coverage with National General, but great coverage with a company that does not handle claims well may not be the best idea.

Be sure to use our free quote tool below to find and compare insurance quotes with companies in your area that work best for you.